Term and Conditions

Last Updated: [Insert Date]

1. Website Use and Intellectual Property

1.1 Access and Eligibility

Our website is available to users who are at least 18 years old or accessing with parental/guardian consent. We serve customers worldwide, excluding certain Asian and remote regions due to shipping limitations.

1.2 Intellectual Property Rights

All content on Lightify Store, including product designs, images, text, and logos, is our exclusive property or used with permission. You may not reproduce, distribute, or create derivative works without our express written consent.

2. Product Information

2.1 Product Descriptions

We offer premium lighting solutions including:

• Ceiling Light Fixtures
• Chandeliers and Pendants
• Lamps
• Night Lights
• Recessed Lighting
• Vanity Lighting
• Wall Sconces

While we strive for accuracy, product colors may vary slightly due to screen settings. Dimensions and specifications are approximate.

2.2 Custom Orders

Custom or made-to-order items (including chandeliers) cannot be returned unless defective. Special order requests require full payment upfront and may have extended production times.

3. Ordering and Payment

3.1 Order Process

Placing an order constitutes an offer to purchase. We reserve the right to refuse orders for any reason, including suspected fraud or incorrect pricing.

3.2 Payment Methods

We accept:

• Visa
• MasterCard
• JCB
• PayPal

Payment is processed immediately upon order confirmation. For security, we may request additional verification for large orders.

3.3 Pricing and Taxes

All prices are in USD. International customers may be subject to customs duties or taxes, which are the customer’s responsibility.

4. Shipping and Delivery

4.1 Processing Time

Orders are processed within 1-2 business days (excluding weekends/holidays). Delays may occur during peak periods.

4.2 Shipping Options

We offer:

• Standard Shipping: $12.95 via DHL/FedEx (10-15 business days)
• Free Shipping: Orders over $50 via EMS (15-25 business days)

Delivery times are estimates and may vary due to customs processing. We provide tracking information for all shipments.

4.3 Delivery Responsibilities

Once shipped, risk of loss passes to the buyer. Please inspect packages immediately upon delivery. Report any visible damage to the carrier and contact us within 48 hours.

5. Returns and Refunds

5.1 Return Policy

We accept returns within 15 days of delivery for most items, provided they are:

• In original condition with all packaging and components
• Uninstalled and unused
• Not custom, clearance, or hygiene-sensitive items (e.g., opened night lights)

5.2 Return Process

To initiate a return:

1. Email [email protected] with your order number and reason
2. Wait for return authorization and instructions
3. Ship items back using trackable service (customer pays return shipping unless our error)

5.3 Refunds

Refunds are processed within 5 business days after we receive and inspect returns. Original shipping fees are only refunded for complete order returns due to our error.

5.4 Exchanges

We exchange eligible items for different:

• Vanity lighting finishes/styles
• Recessed lighting sizes/specifications
• Lamp designs (same price range)

Price differences will be adjusted via partial refund or additional invoice.

6. Customer Responsibilities

6.1 Accurate Information

Customers must provide correct shipping and payment details. We’re not responsible for delays caused by incorrect addresses.

6.2 Product Use

All lighting fixtures should be installed by qualified professionals according to local electrical codes. Improper installation voids warranties.

6.3 Compliance with Laws

Customers are responsible for ensuring purchased products comply with their local regulations and building codes.

7. Limitations of Liability

Lightify Store’s liability is limited to the purchase price of the product. We are not liable for:

• Consequential or incidental damages
• Issues caused by improper installation, maintenance, or use
• Events beyond our reasonable control (natural disasters, strikes, etc.)

8. Privacy and Data Protection

We collect only necessary data to process orders. Payment information is processed securely by our payment partners and not stored on our servers. See our separate Privacy Policy for details.

9. Dispute Resolution

Any disputes will first attempt resolution through good-faith negotiations. If unresolved, disputes shall be settled in the courts of Topeka, Kansas, USA.

10. Changes to Terms

We may update these terms periodically. Continued use of our site after changes constitutes acceptance of the modified terms.

11. Contact Information

Lightify Store
1759 Nicholas Street
Topeka, KS 66617, USA
Email: [email protected]
Phone: [Insert Phone Number]